Questions to Ask During a Senior Living Tour: A Checklist

Choosing the right senior living community is a big decision. Whether it’s for yourself or someone close to you, the process can feel heavy. You’re not alone on this journey. Touring a community goes beyond a checklist of amenities; it’s about sensing whether the environment feels warm and supportive. As you explore, trust your instincts and notice what truly matters. The following guide will help you ask the right questions to help you make an informed decision.

Comfort and Lifestyle

• Does your community offer single-occupancy and companion rooms? Companion rooms can be a meaningful way to make senior living more affordable for many families.
• What types of activities and enrichment programs are offered? Look for options that support connection and personal interests.
• How does the community support wellness and independence? Features like concierge physician services, physical therapy, specialist care, and even spa services within the community to help maintain health and well-being.

Dining

• Can we see the current menu and sample a meal? Taste and variety are key to health and enjoyment.
• How are dietary needs accommodated? Individual attention shows thoughtful care.
• What flexibility is offered for dining times and settings? Options allow residents to eat in ways that feel comfortable to them.

Healthcare and Support

• What levels of care are offered and how do they adapt to residents’ changing needs? Flexibility helps residents get the right support at the right time.
• Tell me about your on-site nurse or medical professional. This adds peace of mind.
• How is medication management handled? Safe, consistent protocols are essential.

Staffing

• What is the staff-to-resident ratio? This affects attention and support.
• What training do team members receive? Ongoing education reflects quality care.
• How long have team members been with the community: executive director, activities director, caretakers? Tenured team members can reflect a strong culture.

Pricing and Contracts

• What are the average monthly costs and what’s included? Transparency supports planning.
• How are rate increases communicated? Predictability helps with budgeting.

Memory Care

• How does the design of the space support both safety and a sense of calm? Layout supports comfort and orientation.
• What dementia-specific training do team members receive? Training ensures compassionate care.
• What therapeutic programs are offered? Activities like music and art bring joy, purpose, and connection to daily life.

What to Observe During Your Tour

• Do team members and residents interact naturally and respectfully? Look for genuine connection and care.
• Does the community feel clean and welcoming? Notice bright spaces and thoughtful touches.
• Are residents active and engaged? Participation is a sign of connection and vibrancy.

Red Flags to Watch For

• Vague or rushed answers
• Lack of visible safety features
• No posted schedule or little variety in programming

Experience Ivy Living Firsthand

We invite you to schedule a personalized tour of an Ivy Living community. Ask questions, observe closely, and explore different communities in your area to discover the warmth and support you’re looking for.